This Learning Unit is situated within an online programme of learning which supports the development of knowledge and skills in service improvement and innovation in healthcare. It includes components which focus on: Leadership and Strategy in the context of healthcare as a professional bureaucracy and the health ecosystem as a complex adaptive system; the characteristics and antecedents of high-performance in healthcare; improvement and innovation practices; the key resources for healthcare improvement, finance and workforce, and how services can be led in the context of scarcity of these resources. The course is led from a business school, but by a Professor of Practice with extensive experience of healthcare delivery at local regional and national level. It incorporates inputs from Leadership studies, Organisational Management, HR management, Operational Management, and Entrepreneurship and Innovation, all in the context of healthcare practice. It is connected with the work of the Brussels’ University Hospital and the portfolio of the Chief Executive Officer, Professor Marc Noppen.

Learning Community Activities

Coming up
coming soon
Past activities

How to get involved?

(Students and educators)
Contact the EUTOPIA curriculum team: Jo Angouri (J.Angouri@warwick.ac.uk) and Karen Triquet (karen.triquet@vub.be).


Learning Community Members

Lead: Bernard Crump (UoW). Email: Bernard.Crump@wbs.ac.uk

Prof Bernard Crump studied medicine at the University of Birmingham, qualifying in 1980. After seven years in clinical practice and clinical research, he returned to the West Midlands to postgraduate training in public health medicine. He spent a decade as Director of Public Health in South Birmingham, and in Leicestershire, where he was also Deputy Chief Executive. In 2002 he became CEO of Shropshire and Staffordshire Strategic Health Authority, a post which he occupied until being appointed the first CEO of the NHS Institute for Innovation and Improvement in July 2005. The NHS Institute has developed a wide range of programmes that are supporting the improvement of the NHS, the Productive Ward and the Productive Series, the No Delays Achiever and commissioners.
He has written and lectured on a wide range of topics in healthcare, including aspects of population health, the role of clinicians in management, health and healthcare improvement, the use of metrics in encouraging improvement and the use of health economics in decision-making. He is currently Professor of Practice at Warwick Business School.

partners coming soon